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<H1>Cisco Mailer Autoreply Tool</H1>
<P>If you are a mailer list owner it is likely that you have at one
time or another needed an automated message sent back to anyone
mailing your list.  EMS has developed a solution to allow list owners
to create auto-replies for their lists and manage their content
easily.</P>
<HR>
<P STYLE="margin-top: 0.17in; page-break-after: avoid"><FONT FACE="Albany, sans-serif"><FONT SIZE=4>Use
the Autoreply tool if....</FONT></FONT></P>

<UL>
	<LI><P>Your mailer list receives support requests and senders need
	confirmation that you received their email</P>
	<LI><P>Your mailer list is going to be un-monitored for a period of
	time, and the sender needs to know that their email won't be read by
	list members any time soon</P>
	<LI><P>Your mailer list is going to be decommissioned and you need
	to make people aware of a replacement list/alias</P>
</UL>
<HR>
<P STYLE="margin-top: 0.17in; page-break-after: avoid"><FONT FACE="Albany, sans-serif"><FONT SIZE=4>How
Autoreply works</FONT></FONT></P>
<OL>
	<LI><P>You own an active mailer list (i.e. it is at least 24 &ndash;

	48 hours old) and need to add an autoreply.</P>
	<LI><P>You direct your browser to the Autoreply tool page <A HREF="https://autoreply.cisco.com/cgi-bin/autoreply_main.cgi?action=default">here.</A></P>
	<LI><P>Login to the Autoreply tool with your AD/CEC password.</P>
	<LI><P>The tool will display all the lists you currently own.  Find
	the list you need to setup the autoreply for and click it.</P>
	<LI><P>If an autoreply already exists for the specified list you
	will see the current autoreply messages, one for internal senders,
	the other for external senders.  If an autoreply does not exist for
	the mailer yet, both text boxes will be empty.</P>
	<LI><P>Edit the messages as needed and click the submit button on
	the form. ** Please note that the Autoreply messages ONLY support 
	plain text English characters. **
	</P>

	<LI><P>The tool will create an autoreply alias that will be named
	according to your list name (listname-autoreply).  It will take 1 &ndash;
	3 hours for the listname-autoreply alias to become active, after
	which you can test by sending a test mail directly to
	<A HREF="mailto:listname-autoreply@cisco.com">listname-autoreply@cisco.com</A>.</P>
	<LI><P>Once the listname-autoreply alias is active you will need to
	add it to your list as a list member to make the autoreply message
	active for your mailer list.  You can modify your list membership by
	visiting the Mailer tool at <A HREF="http://mailer.cisco.com/">http://mailer.cisco.com</A>
	or by emailing the subscribe command to <A HREF="mailto:mailer@cisco.com">mailer@cisco.com</A>.</P>

	<LI><P>Once you have added listname-autoreply to your mailer list
	the autoreply should be active within 24 hours or less.  To remove
	the autoreply function from your mailer list simply unsubscribe the
	listname-autoreply alias from your list.  As the list owner you are
	responsible for adding or removing the autoreply function by either
	adding or removing the listname-autoreply alias from your list.</P>
</OL>
<HR>
<ADDRESS>
<p>
Click <A HREF=http://mailer.cisco.com TARGET=_parent>here</a> to go back to the Mailer tool<p/>
<p>
<em>NOTE</em>:  Communications sent or received via aliases are subject to the standards
established in <a href="http://wwwin.cisco.com/HR/employee/resource_guide/section2B.htm#comm" >Cisco's Policies, Practices, and Guidelines</a> section of the Employee Resource Guide."   These standards are created to
ensure that a respectful and productive work environment can be enjoyed by all.
Please take a moment to review these standards and always exercise good
business judgment and common sense in choosing the content of messages.
<p/>

<p>
Cisco Mailer Autoreply Tool provided by <A HREF="http://wwwin.cisco.com/it/ems">Enterprise
Messaging Solutions (EMS)</A><p/>
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